Redcat Racing Weekly FAQ: Batteries are installed but radio won’t work?
Redcat Racing Weekly FAQ
Question:
My batteries are installed in the car and in the battery box on the car but when I turn on the remote control and the power switch on the car, the radio does not seem to work.
Answer:
This is a very common problem. If the batteries installed are not fresh or fully charged rechargeable batteries, the controller will not operate correctly. You may have some things such as throttle working but no steering. This is usually due to batteries that need to be replaced. We recommend rechargeable batteries.
If changing the batteries did not resolve the problem, you should inspect the battery box located on the car. Open this compartment and make sure all 3 plugs are attached to the receiver box. You can also try swapping positions of the wires to see if that resolves the problem. You should also check very closely the connections on the battery box and connections on the remote control where the batteries are installed.
If the first two suggestions did not resolve your problem you should try reseating the crystals. One crystal is located in the receiver as pictured above and the other crystal is located in the Remote Control Unit that you hold in your hand. First you should check to make sure that both crystals are the same frequency and when you pull the crystals you will see small writing with a specific number imprinted on the side. These must match. If they do, you should reseat and even swap positions of the crystals. If the problem still exists you can try new crystals which can be purchased at any hobby shop. Please note that the crystal in the remote is held in place by a plastic holder that is inserted into the side of the hand controller.
If none of the above options resolve your problem you should return the remote control unit to us at 3145 E Washington St. Phoenix, AZ 85034 and we will gladly swap it for a new one. Please include a written note with your shipping address and the problem with the remote control so that we expedite the replacement.
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Hey I need replacement parts for a volcano s30. I am doing an electric upgrade to my r/c truck. Do they have any replacement parts in Mississippi? that is where I live.
Hi Jordan,
We don’t have any dealers in Mississippi, but you can order online from http://www.redcatracing.com or try this online dealer:
http://www.urchobby.com/categories.php?cat=Redcat+Racing+Parts
Let me know if you have any other questions. Thanks!
Greetings,
I have had no problems with my Rockslide until now. The batteries in the transmitter got low and I replaced them. Now I have no steering. Seems the servo just goes to the right and will not respond from that position. The rear wheel steer is working fine as are all the other functions. The steering worked fine until the transmitter batteries got too low. I don’t see how the front steering servo could have been damaged from low battery. I’ve followed the steps in setup but to no avail. Need suggestions!
Thx, Loren
Loren – if you still need some assistance, please start by completing this form http://www.redcatracing.com/Warranty-Form and then give our support team a call 602.454.6445
I just replaced all my batteries in both controller and truck and have no steering. Checked all connections and tried switching plugs. Steering servo functions when switched to throttle position but will not function from steering position. Oh the truck is a volcano s30 2.4hz and was given to me by my wife and she is so sad I’m unable to enjoy my gift.